![]() ![]() You can contact customer service at (877) 238-2623 for assistance if there isn’t an Advance Auto Parts store near you. Typically, a store associate will test the battery to determine whether or not it qualifies for a replacement. If your battery is within its warranty period and doesn’t work properly, you can file a warranty claim at your local Advance Auto Parts store. Warranty ReturnsĭieHard and AutoCraft batteries sold at Advance Auto Parts have a one- to four-year limited warranty. We confirmed this information with store associates at Advance Auto Parts locations in Arizona, Maine, North Dakota, Ohio, and Oregon.įor details of the battery return policies at other auto parts retailers, see our related article on where you can return a car battery. Your refund will be issued to your original form of payment if you paid with a credit card, you should bring the credit card you used with you. Returns can be processed at any time during regular store hours. Advance Auto Parts is not able to look up receipts. If your local store is willing to accept the return, you’ll need to show the receipt and a valid photo ID. However, individual stores have discretion over returns, and your local store may accept returns of batteries that are uninstalled and in new condition within 45 days. Under Advance Auto Parts’ standard return policy, batteries are considered electrical parts and aren’t returnable unless covered by warranty. Used and installed batteries are ineligible for return but may be eligible for replacement under warranty. ![]() Individual stores have discretion over whether to accept battery returns. You may be able to return a new, uninstalled car battery within 45 days of purchase at Advance Auto Parts. ![]()
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